In a connected world filled with data, the ability to capture, categorize and curate digital information is one of the most challenging aspects of corporate compliance. AI technologies enable companies to move beyond email monitoring to create, log and analyze text outputs from voice calls for both quality and consistency with prescribed scripts.
Whether monitoring call-centre staff or trading and sales teams, Compliance AI can help a company identify – and correct – the proper use of specific language to ensure adherence to local and global regulations.
Compliance AI leverages modern advances in voice-to-text translation technology to determine where and whether a compliance breach is taking place.
The tool overlays smart AI and natural language processing (NLP) analysis to simultaneously analyze, score and flag thousands of calls based on a specified script.